T2 - T7 8:00 AM - 18:00 PM

02873 049090
02866 809 879

133 Chu Van An, 26 ward,
Binh Thanh district, Ho Chi Minh City


Any company will require basic IT helpdesk tasks. Let’s take a look at the basic specific tasks of a helpdesk below:

  • Resolve technical problems that customers and other departments within the company are experiencing related to telephones, hardware, computer software, computer networks or IT applications.
  • Website administration, with the company’s information system and server.
  • Monitor the process of handling problems and problems after they have been fixed.
  • Connect with the IT department to thoroughly solve major technical problems.
  • Interpret and present information to customers in an easy-to-understand way, to support the troubleshooting process quickly.
  • Install applications, software, hardware or computers and other technology devices for the company.